Admin Overview
Your Ordery admin panel is your command centre for managing orders, updating your menu, and monitoring your business. This guide introduces the key features and navigation.
Dashboard Home
When you log in to your admin panel, you'll see the Operations Dashboard. This is your daily summary showing:
- Today's revenue — Total sales for the current day
- Order count — Number of orders received today
- Average order value (AOV) — Average spend per order
- Pending orders — Orders awaiting action (urgent orders highlighted)
- Quick links — Shortcuts to orders, menu, settings, and sales
What it's for: Get an at-a-glance view of your business performance and quickly jump to the tasks that need your attention.
💡 Tip: Check your dashboard first thing each day to see overnight orders and plan for busy periods.
Navigation Menu
The main navigation appears on the left side (or in a menu on mobile). Here's what each section does:
Orders
View and manage all incoming orders. This is where you'll spend most of your time during service.
- See pending, in-progress, and completed orders
- Update order status (received, preparing, ready, completed)
- Cancel orders or issue refunds
- Filter by fulfilment type or search for specific orders
Learn more about managing orders →
Menu
Build and update your menu items and categories.
- Add, edit, or delete categories and items
- Upload photos and set prices
- Mark allergens and dietary information
- Control which items are available for delivery, pickup, or table service
Learn more about managing your menu →
Sales
View revenue reports, trends, and customer insights.
- See daily, weekly, or monthly sales
- Understand which fulfilment types are most popular
- Track time-of-day patterns
- (Pro plan) View forecasts and repeat customer analysis
Discounts
Create and manage promotional codes.
- Set discount percentages or fixed amounts
- Control minimum spend requirements
- Limit usage per customer or total redemptions
- (Pro plan) Display promo banners on your storefront
Team
Invite and manage staff members.
- Send invite links to team members
- View active team seats
- Remove team members when needed
- See your plan's seat limits
Learn more about team management →
Payments
Connect Stripe and monitor payment status.
- View payment capability status
- See payout schedules and bank details
- Check verification requirements
- Resolve any payment issues
Learn more about payment setup →
Billing
Manage your Ordery subscription.
- View your current plan (Standard or Pro)
- See upcoming invoices
- Update payment methods
- Upgrade or downgrade your plan
Settings
Configure your store, branding, fulfilment, hours, and more.
- Store — Name, address, VAT, delivery fees, custom domain
- Branding — Logo, colours, hero image, tagline
- Order Fulfilment — Enable delivery, pickup, table service; set prep times
- Opening Hours — Weekly schedule
- Table Service — Create tables and QR codes
Admin To-Do Checklist
Ordery includes a helpful to-do checklist that guides you through essential setup tasks and recurring reviews. You'll see it on your dashboard.
What it includes:
- Initial setup reminders (add menu items, set branding, configure payments)
- Periodic prompts (review menu, check opening hours, update promotional codes)
How it works: Mark tasks as complete when you've finished them. The checklist remembers your progress and suggests new tasks as your store grows.
💡 Tip: Follow the checklist during your first week to ensure nothing important is missed.
Quick Actions
Throughout the admin panel, you'll find quick action buttons that let you perform common tasks without navigating away:
- View Order Details — Click any order to see the full breakdown
- Update Status — Change order status with one click
- Edit Menu Item — Make quick price or availability changes
- Preview Storefront — See what customers see in real-time
Admin Dashboard Best Practices
Start Your Day Right
- Check the dashboard for overnight orders
- Review pending orders and update statuses
- Check for any urgent tasks or alerts
During Service
- Keep the Orders page open
- Update order statuses as you prepare and complete them
- Respond quickly to cancellation requests
End of Day
- Mark all completed orders as "Completed"
- Review the day's revenue in Sales
- Check for any refund requests or issues
Mobile and Tablet Access
The admin panel works on phones and tablets, so you can manage orders on the go.
On mobile:
- The navigation collapses into a menu button
- Order cards stack vertically for easy scrolling
- All features remain accessible
💡 Tip: Add the admin URL to your phone's home screen for quick access during busy periods.
Keyboard Shortcuts
Power users can navigate faster with keyboard shortcuts:
- Keyboard shortcuts are not currently available
ℹ️ Note: This feature may be added in a future update.
Common Questions
Q: Can multiple team members be logged in at the same time? Yes! Invite your team in the Team section, and everyone can manage orders simultaneously.
Q: Will I get notifications when new orders arrive? Ordery sends notifications based on your settings. Check the Notifications guide for details.
Q: Can I customise the dashboard view? The dashboard layout is fixed, but you can use filters and search to focus on specific orders or time periods.
Q: What happens if I forget to update an order status? Customers won't see the latest progress. It's important to keep statuses up to date so customers know when their order is ready.
Q: Can I access the admin panel on multiple devices? Yes! Log in from any device with your account credentials.
What's Next?
Now that you understand the admin layout, explore specific features:
- Managing Orders — Handle incoming orders
- Managing Your Menu — Build your menu
- Store Settings — Configure your store details